Managing Your Files in Media Storage
The Media Storage section is your centralized file library for all images, graphics, and uploads across your Tripletake account. Unlike Documents — which is often used for contracts or event files — Media Storage is directly tied to your profile, portfolio, services, packages, and other visual areas in the Business Studio.
Think of it as your visual asset manager.
Where to Find It
From the Business Studio:
1. Navigate to Marketing → Media Storage
2. You’ll see a tiled view of all uploaded files
3. Use the search bar or scroll to browse your stored media
4. The Storage Tracker at the bottom shows your current usage
What You Can Upload
Media Storage supports:
JPEGs / PNGs / GIFs
Web-optimized images
Graphics for your portfolio, team section, or service listings
Ideal for profile visuals, service images, cover photos, and featured content.
How to Upload Files
To add a new file:
1. Click + Upload Media (top right)
2. Choose one or more image files from your device
3. Files will instantly appear as tiles in your library, ready to assign
Drag-and-drop uploads are also supported.
Managing Your Media
Each file tile includes:
File size
Upload timestamp
A menu (···) to Rename, Delete, or Preview the file
You can use this menu to:
Remove outdated or duplicate files
Clean up unused uploads
Free up space if you're nearing your 200 MB limit
Where These Files Are Used
Your uploaded media can be used across the platform in:
Portfolio Builder. Display high-impact visuals in your public profile
Services/Packages. Attach cover images that sell your offerings visually
Team Members. Upload professional headshots
FAQs/About Section. Add branded images or icons (coming soon)
Deleting a file from Media Storage will remove it from all areas where it's currently in use. Confirm before deleting!
Understanding Storage Limits
Each vendor profile has an upload limit of 200 MB.
You’ll see a visual storage bar at the bottom of the screen
Stay under your limit by compressing images or deleting unused files
Expanded storage options will be available in future plan upgrades
Best Practices
Keep file names clear (e.g., “CeremonyPhoto1.jpg” instead of “IMG_2811”)
Upload only high-quality, optimized images (ideally under 1MB each)
Avoid uploading duplicates — use the preview feature to confirm
Reuse brand visuals across sections to stay consistent
Frequently Asked Questions
What’s the difference between Documents and Media Storage?
Documents is for files like contracts and PDFs. Media Storage is specifically for images and visuals used in your profile, services, and packages.
Can I delete files from Media Storage?
Yes. Click the menu (···) on any file to rename or delete it. Just note: deleting a file will remove it from any place it’s currently used.
Is there a limit to how much I can upload?
Yes. Vendors start with a 200 MB limit. You can track your usage at the bottom of the Media Storage page.
Can I organize files into folders?
Not yet. All media files appear in a flat library view, but you can use clear file names to keep things organized.
